Last updated: April 2026
By creating an account on Don't Miss A Call (“the Service”, “DMAC”, “we”, “us”) you agree to these Terms. If you do not agree, do not use the Service.
DMAC is an automated missed-call response service for Australian tradespeople. When a caller rings your business number and you don't answer, your carrier forwards the call to a dedicated number we've assigned to you; we answer, play a brief greeting, and send an SMS to the caller so you don't lose the lead.
You must be at least 18 years old and authorised to enter this agreement on behalf of your business. The Service is intended for use within Australia. The Service relies on call forwarding (“forward when unanswered”) being switched on, and on your carrier's voicemail being switched off so it doesn't answer the call first. This works on prepaid and postpaid plans alike; we walk you through it and confirm it with a quick test during setup.
We issue you a dedicated Telnyx-backed phone number for inbound forwarding. This number remains our property; if your account closes, the number returns to our pool.
Paid plans are billed monthly in AUD via Stripe, starting on the day you sign up. You can cancel anytime through the customer portal, or by calling us on 0480 090 046. Access continues until the end of the current billing period. Prices are subject to change with 30 days' notice.
You agree not to: use the Service for unlawful purposes; send spam or unsolicited commercial messages; impersonate another business; attempt to disrupt or reverse-engineer the Service. We reserve the right to suspend accounts that breach these rules.
The Service is provided “as is”. We do not guarantee 100% uptime. We are not liable for business losses resulting from missed SMS replies, carrier outages, or third-party dependencies (Telnyx, Anthropic, Stripe, Supabase). To the maximum extent permitted by law, our total liability is capped at the fees you paid us in the preceding 3 months.
You may cancel at any time. We may terminate accounts for breach of these Terms with notice.
We may update these Terms; material changes will be notified by email with at least 14 days' notice before taking effect.
These Terms are governed by the laws of Western Australia, Australia.
Questions? Email hello@dontmissacall.com.